We are pleased to announce the General Availability of both Supportworks ESP v8.2.1 and ITSM Enterprise v4.2.3. These are both maintenance releases, although Supportworks ESP v8.2.1 also provides the option to forward or reply to emails which are stored as call attachments. Please get in touch with your Relationship Manager through [email protected] to discuss options
We are pleased to announce the release of Core Services v6.0.3 This represents another step in our provision of updated components which form the foundation layer for the Supportworks suite of products. Core Services delivers the following modules, Apache, PHP and MariaDB, and each of these has been updated to provide enhanced security and stability.