Author archives: Tatiana Ulak

Combined Release Notification

We are pleased to announce the General Availability of a number of products within the Supportworks suite. Core Services v6.0 Supportworks ESP v8.0 WebClient v2.0 ITSM Enterprise v4.0 ITSM Foundations v2.0 The combination of these products provides a more secure platform and enables easier upgrade routes for individual third-party components. This simplifies the option to

East Sussex County Council ICT Services team making best use of technical resources with Supportworks

East Sussex County Council ICT Services team are using Supportworks to make best use of technical resources while improving customer service. East Sussex County Council (ESCC) provides services to nearly 232,000 households; these range from providing social care for vulnerable adults and children to transport and waste management. The council also promotes East Sussex to

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