Releases within the Supportworks product suite

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We are pleased to announce the General Availability of both Supportworks ESP v8.2.1 and ITSM Enterprise v4.2.3.

These are both maintenance releases, although Supportworks ESP v8.2.1 also provides the option to forward or reply to emails which are stored as call attachments.

Please get in touch with your Relationship Manager through [email protected] to discuss options regarding these releases.

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