Smart Guide: Proactive ITSM

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Smart Guide: Proactive ITSM


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Discover how IT Service Management can help you cut costs and improve service

This Smart Guide helps build the business case to help convince senior management that simple, low-cost measures are an effective way to create an organisation that not only survives, but even thrives, when times are tough. Ultimately, it’s about creating a strategy where the business can deliver the same, or better, service, while driving costs down. By adopting this strategy, you can lift your organisation from the middle of the pack to become a frontrunner.

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